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Jobs with Travel Benefits: E-Commerce & Business Development Manager

Great news! My Jobs with Travel Benefits feature is back this month, and I’m super stoked because I get to kick off this new set of career-inspiring stories with a fellow Jamaican wanderlust maven.  I’ve known Tara Bradshaw for 10 years, and during that time two things have been constant: she’s either been off exploring some far-flung destination, or she’s been diligently planning her next vacation.

Checking out the street art in Wynwood Art District, Miami
Checking out the street art in Wynwood Art District, Miami

Travel is definitely high on Tara’s priority list. I’d say fashion and shoes (the latter being another shared interest) are too.  It’s very likely she will beat me up for even mentioning this, but good food ranks high for her as well.  You would never guess her MAJOR foodie status just by looking at her, though. That’s because with her svelte frame, she could give Chanel Iman and Kendall Jenner a run for their money on any lifestyle magazine shoot!

But enough with the ribbing. Here’s what she had to say…

So Tara, you’re the E-Commerce & Business Development Manager at one of the most established and respected travel agencies in Jamaica. What does that role involve?

My role focuses on the e-commerce and development side of the business. Trafalgar Travel has always embraced technology, and we have a number of proprietary e-commerce solutions for corporations. My team and I are responsible for the development, roll-out, marketing and maintenance of those products.  In addition, I also book flights, hotels, honeymoons, cruises, and family reunions on behalf of clients. However, the majority of my work surrounds projects related to technology, and any electronic commercial transactions that relate to travel. On a regular basis,  I prepare proposals, make presentations, do demos of the products, write contracts, and sign on new accounts.

In awe of The Great Wall of China
In awe of The Great Wall of China

I love it when I get asked  “do people still use travel agents?”, because I’m proud to call myself a well-rounded travel consultant, and I’m confident of the value my colleagues and I have to offer.

I heard US TV personality Steve Harvey say something in an interview some years ago that has stuck with me for some time. He said, “your career is what you’re paid for, but your passion is what you’re made for.” Would you say this role gives you the best of both worlds?

I think when you have the opportunity to work in an industry that you love, you do get the best of both worlds.  Before this job, I spent a maximum of a year and a half in any position I was in.  I even disclosed that fact in my interview, and warned my employers that I may not be around after six months!  Close to five years later, I’m still here… and that says it all to me.  I love to travel, and I also love helping others to plan their trips.  I feel very lucky to be able to get paid to do something I’m so passionate about.

What are some of the destinations you’ve been to as a direct result of this position?

I’ve been fortunate enough to go on a few work-related trips since I’ve been at Trafalgar.  In my very first year, I went to Nice, France for a supplier visit.  I’ve been to Cancun for a trade show, Toronto for a training course, New York on a new airline’s inaugural flight, and Amsterdam for a conference.  The business development aspect of my job also allows me to travel to events and conferences if I identify potential opportunities for Trafalgar.

Having fun at the botanical gardens in Amsterdam
Having fun in the botanical gardens in Amsterdam

I’ve known you long enough to guess you’ve squeezed some sightseeing time into those trips. Tell us about some of the fun things you got to do in those destinations.

I try to make the most of any business trips I go on, whether it’s exploring the city after the work portion of the day has ended, or adding some personal days before or after.  I usually compare costs of the “official” dates versus the cost for the dates including my personal days.  If there’s a difference in cost, I pay the balance.  It almost always works out cheaper than if I had to buy a ticket on my own.

I research the destinations (and weather) beforehand so that I have an idea of what’s happening around that time.  I like getting a feel of local life and am always on the lookout for any special events happening during my stay.  I’ve been to museums, food festivals, wine tastings, art galleries, botanical gardens, and lots more.

About to sample some xiao long bao (food dumplings ) in a Beijing hutong (alley).
About to sample some xiao long bao (food dumplings ) in Beijing.

In addition to work-related travel, you globetrot quite a bit in your spare time.  How far in advance do your plan trips, and what tools do you use as inspiration to build your itineraries?

I tend to plan my trips way in advance, sometimes even up to nine or 10 months beforehand. I have booked a few spur of the moment trips, though.   My personal motivation is just always having a trip to look forward to.  I don’t really use a particular tool to build my itineraries, I just research several destinations and websites and seek out things that interest me.

I follow a ton of travel accounts on Instagram, so I’m inspired by many of the posts I see.  I seek accommodation that’s in a central location or very close to public transit.  I also read local destination blogs in addition to the usual sites like Lonely Planet, Frommer’s, TripAdvisor.  I especially like the local blogs to get information on what and where to eat.

Outside the Grand Palace in Bangkok
Outside the Grand Palace in Bangkok

You have a fantastic Instagram feed. How do you decide what images to share? Also, when you travel solo, how do you get the best destination photos with you in them?

Thanks!  Honestly, I don’t have a strategy to which images I share.  I just post the pictures I love.  My preference is to take photos of the destination itself, so having travel photos with me in them aren’t usually my priority.  I absolutely do not own a selfie stick.  If I really want a photo with me in it, I’ll usually offer to take another traveler’s picture, and then ask him/her to return the favor. The exception was my very first solo trip, which was to Beijing. I booked a 30-minute private shoot with Flytographer, a company that contracts local photographers in several destinations around the world.  That was awesome.

The Jamaican dollar is not very strong on the currency exchange market right now, yet you’ve been to some truly long-haul destinations on your own dime. What are the top three tips you can share with persons who are on a tight budget and do not believe that travel is affordable for them?

This is such a timely question.  Just last night I had a friend say to me, “I need to do what you do to rack up your miles.  Or do you get passes?  What do you do?”  I replied that what I do is purchase tickets and she said, “Oh, for your office?”  I said no…. for myself.  Like a regular person.  LOL.  I think most people are under the impression that I travel for free, but I pay full fare just like everyone else.

My top 3 tips are:

1.  Try to save in a foreign currency that’s stable and strong, if possible. Travel from Jamaica is less affordable than travel from other parts of the world, but it is still attainable.  Have a travel goal in mind and save monthly towards it.  Research your destinations – airfare may end up being the most expensive part, but meals and accommodation are usually very affordable.

2. Understand the difference between cost and value. Just because something is the cheapest, doesn’t mean it’s the best value.  You could book a hotel that’s dirt cheap, but then that also takes you 45 minutes plus taxi fare to get to any major attractions, which will waste your time and money.

3. Be flexible, especially if you’re traveling alone. Be willing to make more than one connection.  Be willing to travel in Economy class.  Be willing to leave from a different airport.  Be willing to travel in off-season.  Consider traveling mid-week instead of on the weekend.  I have persons who ask me for the absolute lowest cost, but yet have exact specifications on date/time of departure, which hotel to stay in, and which class to travel in.  Again, it comes back to cost vs. value.

Thanks for that great bit of advice, lady! The best thing about your tips is that they are easy principles to apply, wherever you live in the world.

The famous Chain Bridge in Budapest
The famous Chain Bridge in Budapest

You can follow Tara’s adventures – at home and abroad – on Instagram. Her handle is @tarabarrra.

(All photos used in this story are courtesy of her.)

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About Trafalgar Travel

Trafalgar Travel  was founded in 1995 and has enjoyed 21 years of success in the industry.  The agency has been recognized by the World Travel Awards as the Caribbean’s Leading Travel Agency for 10 consecutive years.  They are the largest travel agency in the Caribbean, with offices in Jamaica, Trinidad, Barbados, St. Kitts and the Bahamas.  Trafalgar Travel also has an in-house software development team focused on creating technological solutions for the travel industry.

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Editor’s Note:

My goal is to make this a monthly feature, so if you know someone who has a cool job with travel benefits and he or she wants to talk about it, please email me at [email protected]. Thanks!

I finally used Uber!

I’d heard the violin-accompanied praise reports of the growing number of ride-share services like Lyft and Uber and politely listened to fervent extra-income earning potential pitches from wanna-be entrepreneurs. But until very recently, I had never swallowed ‘the spiel’.

Uber sure rocks! (Image sourced from the Internet)
I’m finally a Uber-liever. The service sure rocks! (Image sourced from hb.com)

I was one of those archaic believers in the ‘sanctity’ of the yellow cab. This is how I convinced myself. Cabbies are better regulated so hailing one had to be safer because of things like thorough background checks and more rigorous screening of their drivers, right? Plus, surely, paying high fees to operate had to mean the passenger would have greater recourse for  insurance claims if God forbid, he/she ever got into an accident. No, not quite.

The yellow cabs I used to know and love.
The yellow cabs I used to know and love.

All those arguments flew out the window when I finally downloaded the Uber app before a December 2015 trip. For my departure, I took an established taxi service to the airport – one that I could call and make a reservation the night before as I had an early morning flight. However, on my return trip, I opted to ride with Uber, a decision that turned out to be a far more seamless experience than I would have thought.

The Uber app is simple to download and easy to navigate. (Image sourced from INternet)
The Uber app is simple to download and easy to navigate. (Image sourced from the Internet)

When I arrived home safely, and in record time, I felt like knocking myself in the head for waiting so long to take the plunge. The car was in immaculate condition and the driver was prompt and polite. To my surprise, he even had a little swag going on: visualize pink corduroy pants, an immaculately groomed white shirt and designer loafers topped off with slightly peppered grey hair and an accent. But most noteworthy is the fact that I saved US$20 driving the same route and covering the exact number of miles.

Like really now, what was I thinking losing all that potentially-more-money-to-buy shoes time with my ridiculous reservations? What’s there NOT to love about SAVING cold hard cash? Duh.

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Editor’s Notes:

I’ve been asked to share more details about how the app works, so here goes…

  1. Uber will need your name, cell phone number, email, main language and billing information to complete the sign-up process. You don’t have to hand over your credit card information, a PayPal account will do just fine.
  2. Calls are made on demand so please note, you will not be able to book your pickup for a specific time-frame.
  3. You are allowed to select your vehicle preference and depending on the city in which you live, Uber offers up to five categories: Black Car, UberX and SUVs are three of the most popular options.
  4. The app has an inbuilt map so you can either type in your location or pinpoint where you are on the map. As soon as you enter your starting point and destination, a fare estimate will appear.
  5. One of the cool things about the process too, is that you get the name of the driver, a photograph of the person and the license number of the vehicle once you schedule your ride.
  6. Uber rates are based on a combination of time and distance. If the car is travelling under 11 mph (18 km/h), you will be charged by the minute. If it’s going faster than that, you will be charged by the mile. The cost is the same no matter how many people are in the car.
  7. Cash is not used in the transaction. Your billing information is already in the system and you will be emailed a receipt at the conclusion of your ride.
  8. Tipping is not required for Uber services, though clearly appreciated.

 

Disclaimer: There are risks to everything, so please take all regular precautions when making your transportation decisions. If your instincts say no, don’t go!

 

Traveling for work: Photographer

So far we’ve talked about international development, destination promotion and training jobs with travel benefits and the features have all been informative and fun reads.  This month we’re mixing things up a bit.

Like I said, the goal of this feature is to inspire people of different ages and backgrounds to explore various careers that can take them around the globe, so I feel it’s time to highlight a job in a non-corporate environment. Enter Steve “Semiyah” James, a Jamaican with many talents.

Steve James specializes in event photography
Steve James specializes in event photography

Steve, I know you have a solid educational background and several years of hard-earned private sector experience but you’ve always seemed to enjoy your hobby-turned business endeavors more. Am I right or wrong?

You’re right. I have an MBA and a bachelor’s degree, as well as significant experience in hotel management and telecommunications sales but outside of my family, the things that bring me the most joy involve reggae music (Lovers Rock in particular), entertainment and photography.

Steve in studio with band members of the group Steel Pulse
Steve in studio with band members of the famous reggae group Steel Pulse

When I listen to you speak, I can sense the depth of your passion for those fields but for now, tell me about the photography. 

I’ve had a fascination with capturing images for as long as I can remember. Before things went digital, I was the man who had 25 photo albums and whenever I got the chance, I would pull them out  to take a trip down memory lane with friends and family.

Taking a sightseeing trip in The Bahamas by van
Taking a sightseeing trip in The Bahamas by open back van

Were you taking the pictures or posing for them?

{He chuckled before responding} A bit of both but mostly the former. Back in those days, I would carry around four-tube flashes and keep stocks of 35mm film handy. I even remember taking a photography course in high school that involved huddling over negatives in a darkroom while my classmates and I learned how to use chemicals, controlled light and photographic paper to make the magic happen.

Let’s fast forward to today. I know a similar type of magic has taken you to some cool places and allowed you to photograph some very interesting people. Tell us about that.

Because of my photography, I’ve been able to visit places like Gambia; Manchester and London in the United Kingdom; and New York and California in the United States. 

Steve rests awhile after passing through 14 villages to get to Kunta KInteh Island in Gambia
Steve rests awhile after passing through 14 villages to get to Kunta KInteh Island in Gambia

Some of my Caribbean trips have taken me to Guyana, Antigua, Saint Kitts & Nevis, The Bahamas, Saint Lucia, Saint Croix, Saint Thomas, Turks and Caicos and other countries as well.

George Town, Guyana
Amidst the hustle and bustle of downtown GeorgeTown, Guyana

In your typical down-to-earth and humble fashion, you’ve deliberately omitted any mention of the people you’ve photographed during those trips. You’ve traveled extensively with the famous Jamaican crooner, Beres Hammond, haven’t you? Who else has been a subject in front of your lens?

Yes, I have traveled with Beres as his personal photographer. Life on the road with him and his Harmony House family has been phenomenal. 

Singer Beres Hammond feeling the love from fans at at performance at Reggae Sumfest
Singer Beres Hammond feeling the love from fans at a performance at Reggae Sumfest

I’ve also gotten assignments from print and online media outlets to cover other music concerts, reggae festivals and events like the first Back to Africa festival, a UK-based Lovers Rock Reunion show, Reggae Sumfest, Rebel Salute, Sting, multiple Jazz and Blues festivals and many more. 

Female DJ Lady Saw on stage during Reggae Sumfest's popular Dancehall Night
Female DJ Lady Saw on stage during Reggae Sumfest’s popular Dancehall Night

Over the years, I’ve photographed numerous reggae and dancehall musicians both on stage and behind-the-scenes. My lens has captured established global icons like Jimmy Cliff, Steel Pulse, the late John Holt, Shaggy and Buju Banton. I’ve also taken pictures of up and comers like Chronixx and Jesse Royal, plus other stalwarts like Vivian “Sugar Love” Jones and so on.

Performer Bugle on stage
Performer Bugle working through his hit list

What have been some of your favorite times?

I enjoy capturing the intimate moments the fans never get to see. The spontaneous times when the entertainers and band members are playing dominoes or when they are telling jokes on the tour bus and bantering with each other during a flight. 

A spirited domino match while waiting for a flight
Musicians in an airport playing a spirited game of dominoes while waiting for a flight
An exclusive picture of Buju Banton returning to Jamaica after his last concert in the Bahamas prior to his arrest
An exclusive picture of Buju Banton returning to Jamaica after his last concert in the Bahamas prior to his arrest

I also like taking nature shots in the destinations that I visit and getting up close and personal with some of the local food spots. I’ll be honest, in the latter case, the meals are usually so tasty I’ve often halfway through the food on my plate before I remember to snap a picture.

Do you find the time to explore?

Of course! You have to make the time for what you enjoy.  When I travel with Harmony House, we tend to fly to the location two days ahead of the event to make allowances for potential flight delays or other unpredictable occurrences. In between set up, sound check and show time, we leave the hotel and go in search of local experiences…and food. 

A popular seafood restaurant in The Bahamas
Oh Andros, a popular seafood restaurant in The Bahamas

When I travel on assignment, I have more time to myself so I check with the hotel staff for ideas on interesting things to see and do.

Are there any great stories you can tell us about traveling with a celebrity like Beres?

He’s a very private man but I don’t think he’ll mind if I share a few tidbits with you. When I travel with him, it’s a breeze getting through immigration and customs because he gets VIP treatment wherever he goes. A similar standard of service is extended to his band.  The longest wait time is the period in which the airport staff stops processing passengers in order to get their pictures taken with him. Believe it or not, sometimes all lines cease to move while they are getting their selfies. No matter how often I witness his effect on people, I am always amazed.

Fan filled with tears of joy as she is about to meet Beres for the first time
Fan filled with tears of joy as she is about to meet Beres for the first time
IMG_0913_resize
Radiant fan after she meets Beres Hammond.

I also remember one incident where a fan got to meet him backstage. Just the actuality of being in the same room with her rendered her immobile. She was crying her eyes out. Beres called her over and gently spoke to her, and it was like watching a beautiful frozen statue melt as she gradually found her speech and regained control of her ability to move. It was a sight to behold! 

One last question: can you tell us anything about him that most people wouldn’t know?

He has a good sense of humor and he would love to meet First Lady Michelle Obama.  In fact, he would love to sing for her someday.

“Say what now?” I asked, with a twinkle in my eye.  I couldn’t outrun the thought that even with the amount of swag that President Barak Obama has, he better not put up too much of a resistance if the incomparable Beres Hammond gets to show Michele Obama ‘what one dance can do’

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More about Steve James

In addition to his photography work, some of which has appeared in Billboard magazine, United Reggae.com. Reggaeville.com and on CD covers, Steve also hosts a radio show on Bess FM and organizes customized sightseeing tours around Jamaica that delve into the music and culture of the island. He can be reached via email at: [email protected] and you can connect with him on Facebook and Instagram: @semiyahsteve.

 

 

My recipe for a Big Apple Cabtini (Shaken & Stirred)

 

New York Taxis (photo courtesy of the (Internet)
New York Taxis (photo courtesy of the (Internet)

Ingredients:

1 large apple, blended

Cocktail shaker (a.k.a. NYC cab)

Sour mix (as in, the disposition of the cab driver)

3 friends (filled with Caribbean zest and joie de vivre)

Vodka  (Grey Goose or Smirnoff, you choose)

Ice cubes (a.k.a. cool city temperatures)

Manhattan glass

 

Instructions:

1. After a late night in Manhattan, persistently hail a cab to get to Brooklyn.

2. Put 3 tired yet mellow friends, 1 part apple, and I part sour mix (i.e. obnoxious driver) in vehicle. Close the door, state destination, and lean back to relax for the ride home.

3. Jerk upright and hold on tight as the crazy driver zigzags dangerously down the street. Expect vigorous shaking and swaying to continue for at least 2 minutes. Quickly decipher that your cabbie does NOT want to go to Brooklyn that late at night and he is annoyed that you are already inside.

4.  Ask him firmly, and calmly, to slow down. Strain to hear his response as the unbalanced man turns his radio volume up to full blast.

5. Stir the situation by knocking on the partition and yelling over the music to STOP THE VEHICLE. For extra garnish, add with accented splash, “Do it NOW!”

6. Get out Manhattan glass – fast. Take the subway and enjoy a good girlie giggle on the way home.

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Master Blender’s Notes:

For a long time I thought that the taxi drivers in my home country, Jamaica, were uniquely unpredictable. In general, our roads are narrow and often chock-full of potholes so it takes special skills to navigate them safely.

But as I grew up and began to travel, I realized that we are not the only country or place that has public transportation issues. While the road surface may be better in some areas, the random craziness that emanates from cab drivers seems to be a common denominator wherever you go.

I’ve been taken on other wild and/or circuitous rides in big cities like São Paulo and Shanghai. And during one visit to Cairo, I noticed that the cars drove with their headlights off at night.  What’s more, the white lines in the road are a suggestion; not a strict guideline. The vehicles bob and weave across the line as they choose.

So while I filed that Manhattan ride as another “authentic big city experience”, I know that New York cab drivers can be zany but they don’t have the copyright on crazy!